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Repairs
We are happy to accommodate repairs for all purchases within one year of purchase. There after, charges will apply.
This does not include replacement of missing stones or items presented in irreparable condition. When returning jewelry for repair, please provide a copy of your receipt. Please provide us with pertinent written information regarding the purpose of the repair and confirm your return mailing address, your e-mail address, and your phone number.
If your jewelry needs repair, please contact our Repair Department at:
A representative is available Monday—Friday, 10 a.m.—4 p.m. EST.
Returns
We want you to be completely satisfied with your order. If you are dissatisfied for any reason, we will accommodate your return under the following conditions:
Items are accepted for credit in the US, if returned in saleable condition within 30 days of customer receipt of purchase, and accompanied by a sales receipt.
To initiate a return, please contact us:
A representative is available Monday—Friday, 10 a.m.—4 p.m. EST.
